October 31, 2023 / Sophie Jones
Are you having trouble with your Nighthawk RS700 Tri-band WiFi 7 Router? This latest router model by Netgear supports 3 wireless bands. Recently users reported not getting connected to a 5 GHz WiFi band using the RS700 router specifically. It seems that all the connected devices show only 2.6 GHz and some show 6 GHz but no device is getting connected to a 5 GHz network. Are you experiencing the same issue with your Nighthawk router? Keep reading ahead to find the effective solutions for this problem.
If you can not get your devices connected to the Netgear router’s 5 GHz network, then you should apply the fixes that we have highlighted in this blog post. At least one out of many solutions discussed here will help you access a 5 GHz network. Without any further delay, let’s begin!
You know 5 GHz network allows faster data transfer and you get speedy internet on higher frequencies. Plus noise and interference are also less. However, the coverage is limited. That means, a 5 GHz network gives faster internet but the range is less. So, we suggest you bring the connecting devices closer to the Netgear Nighthawk RS700 router.
Bring your mobile, or laptop near the router and then try to connect to its 5 GHz WiFi.
Check the WiFi adapter settings on your Windows PC and ensure that it isn’t disabled. You need to use the below-given steps to get this job done:
Try to connect to your router’s 5 GHz network now.
Have you updated network adapter drivers on your Windows computer? This could be the reason why the 5 GHz network is not getting connected. You should check the updates and get your Network adapter drivers updated now.
Are you using the same network name or SSID for all wireless bands on your Netgear Nighthawk router? You have the option of assigning separate names for all the bands that your router supports. We recommend you create different SSIDs for 2.4 GHz and 5 GHz bands by logging in to your router. This will help you differentiate between the networks and hence you can connect to the desired network.
If you still can not connect to Netgear Nighthawk RS700’s 5 GHz network, then you should consider power cycling the network. This removes the technical glitches. The sequence that you will follow is like this:
Get the devices connected to the router’s WiFi now. Has the issue been resolved?
Outdated firmware on the router can be responsible for this unusual behavior. It is thus suggested that you update your Nighthawk router right away. You should log in to the router, reach its settings, and then get the most recent firmware version installed on it.
Apart from resolving the issue at hand, firmware updates will also bring in new features, get the bugs fixed, and also enhance the performance of the router.
Disabling the Netgear Armor has helped many users resolve similar issues. Armor is meant to secure your network. However, at times you may get certain issues when it is enabled. Turn it off and then see if you get the desired network.
If you are still struggling with this problem, then resetting the router is what we suggest you do now. Resetting removes the current customized settings from the router. Pressing the Reset button located on the router will help you reset it. After that, access the Nighthawk router setup page on the web browser. If you use the Nighthawk app, the Netgear Armor will be enabled. This does not happen while using the web interface.
This brings an end to our helpful post regarding the Netgear Nighthawk RS700 Tri-band WiFi 7 router that could not connect to the 5 GHz network on the devices. After resetting it and setting it up again, you have given it a new start. You should no longer be facing the same issue.
Disclaimer: We hereby disclaim ownership of any product and any association, affiliation or representation in any form, of any brand, product or service. All the information provided here has been drafted by a team of highly qualified technical experts and regularly undergo reviews and updates.
