October 19, 2023 / Sandra White
So you have invested in a gaming router XR500 by Netgear to enhance your gaming experience. But the experience is not the same as it used to be at one time. Are you facing packet loss issues with your Netgear Nighthawk Pro Gaming XR500 router? Do you get disconnected from the internet all of a sudden while using your router? Well, we can help you fix this issue. This blog highlights all the important aspects of router packet loss issues. Stick to reading.
Over the internet, the data is transmitted in the form of packets. The data is sent and received in small units known as packets. This applies to all online communication like gaming, emailing, browsing, streaming downloading, etc. When one or more data packets are disturbed and do not reach the destination after transmission, this is packet loss.
Packet loss usually occurs due to network congestion, software issues, hardware problems, insecure networks, and many other factors.
If you get disconnected while playing games or while you are on a video call using your Netgear Nighthawk Pro gaming XR500 router, then you should try some troubleshooting hacks that we have highlighted ahead to resolve the router packet loss issue:
We suggest you reboot your Netgear Nighthawk Pro gaming XR500 router on a regular basis. Just like us, the technical devices also need some rest. This can be given to them using the reboot process. They get a fresh start and many technical glitches are resolved easily during the process.
To reboot, power off your router for some time. Let it rest and sit idle for as long as you can. Thereafter, turn it on and connect to its network. You will notice an enhancement in the network.
This is a crucial step. Every router has software embedded in it which is called firmware. The firmware should be updated timely. Netgear releases firmware updates for all the router models on a regular basis. As soon as you find an update ready for XR500, get it installed right away. You need to log in to your router using the login URL and login credentials to complete the firmware update process.
Make it a note that you should have your router running on the latest firmware version to fix software bugs, add new features and enhance its performance. As soon as you update your XR500, you will not face router packet loss issues. There won’t be any drop in the WiFi signals.
The Netgear Nighthawk Pro gaming XR500 router will have issues transmitting its signals properly if it is surrounded by interference causing devices. You should pay attention to the location of your router. See to it that there are no networking devices, or home appliances around the router. Devices like Bluetooth speakers, smart TVs, microwave ovens, etc. can interfere with the signals. Large water bodies, reflexive surfaces, heavy building materials, etc can also be the reason.
Shift your router to a new location away from any such object or device. As soon as the router is placed in a interference free zone, you will not get packet loss issues anymore.
If you still keep facing router packet loss issues and the signal keeps dropping then you should reset your router to the factory settings. This will remove the current settings that are customized by you from the router. This will also help remove any wrong or faulty configuration due to which you are facing signal losses.
You can perform the Nighthawk router reset using the steps given ahead:
After you have reset your Netgear Nighthawk Pro gaming XR500 router, you need to set it up once again. Use any method that you prefer to complete its setup process. After you have given your Nighthawk router a new start, we are sure you will no longer face router packet loss issues with it. Go ahead and play games online, browse the internet, make video calls and much more using your router WiFi without any trouble.
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